1. Introduction

JX Moving Service (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect personal data in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).

This website is hosted by Wix.com Ltd., which may process information outside of Canada under adequate data protection safeguards.

 

2. Information We Collect

We collect personal information that you voluntarily provide to us through our website, email, or phone contact. This includes, but is not limited to:

• Full name

• Company name

• Email address

• Phone number

• Moving details (pickup and delivery locations, dates, size of move, etc.)

• Storage preferences (if applicable)

• Any additional details provided in the “Additional Info” section of our “Get Your Free Quote” form

We may also automatically collect non-identifiable information such as:

• IP address

• Browser type and version

• Device information and operating system

• Date and time of access, and the pages visited

 

3. Purpose of Collection and Use

We use collected information solely for legitimate business purposes, including:

• Providing quotes and scheduling moving or storage services

• Communicating with clients regarding service inquiries or updates

• Recordkeeping for insurance and liability purposes

• Improving website performance and customer experience

• Complying with legal and regulatory obligations

We do not sell, rent, or trade your personal information to any third party.

 

4. Legal Basis and Consent

By submitting your information through our website or other communication channels, you consent to our collection and use of your personal data for the purposes listed above.

You may withdraw your consent at any time by contacting us at workwithjx@gmail.com, subject to legal or contractual restrictions.

We comply fully with CASL — we will not send unsolicited promotional communications.
Any marketing messages will only be sent with your explicit or implied consent, and you can unsubscribe at any time.

 

5. Cookies and Tracking Technologies

Our website, hosted by Wix, may use cookies, web beacons, or other tracking technologies to improve functionality and analyze traffic.
Cookies help us remember your preferences and enhance your browsing experience.

You can control cookie use through your browser settings.
If cookies are disabled, some parts of the website may not function properly.

 

6. Third-Party Services and Links

Our website may include links to third-party websites or social media platforms such as Facebook and Instagram.
Once you leave our website, your information will be subject to the policies of those platforms.

We are not responsible for the privacy practices of third parties.
We recommend reviewing the privacy policies of any external websites before providing your personal information.

 

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law.
After this period, information is securely deleted, anonymized, or archived.

 

8. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal data against unauthorized access, alteration, or misuse.
However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute protection.

 

9. Cross-Border Data Processing

Because our site is hosted on Wix.com Ltd., your information may be processed on servers located outside of Canada.
Wix maintains compliance with recognized data protection frameworks and employs security measures consistent with international privacy standards.

 

10. Access, Correction, and Deletion Rights

Under PIPEDA, you have the right to:

• Request access to personal information we hold about you

• Request corrections or updates to inaccurate information

• Withdraw your consent for further use or disclosure

Requests should be sent to workwithjx@gmail.com.
If your concerns remain unresolved, you may contact the Office of the Privacy Commissioner of Canada (OPC).

 

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes.
The most recent version will always be available on our website, with the “Last Updated” date shown above.

 

​